Shipping policy
Last updated: October 23, 2026
Thank you for shopping with SCAR. This policy explains how we process and ship your order and what you can expect after your purchase.
Order Processing
Most SCAR products are made to order. Please allow approximately 2–7 business days for your order to be processed and prepared for shipment.
Processing times may vary depending on the product, order volume, availability, or other circumstances.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout.
Delivery times are estimates and begin once your order has been shipped. They are not guaranteed and may be affected by carrier delays, customs processing, weather conditions, peak periods, or other circumstances outside our control.
Please note that processing time and shipping time are separate.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery destination, the products in your order, and the available shipping method.
Any free shipping offers, when available, will be clearly displayed at checkout.
Order Tracking
Once your order ships, we will send you a confirmation email containing your tracking information, where tracking is available.
Please allow some time for tracking information to update after receiving your shipping confirmation.
Shipping Destinations
We ship to Switzerland and selected international destionations.
Available shipping destinations and shipping options are displayed at checkout and may vary depending on the products in your order and your delivery adress.
International order may be subject to customs duties, import taxes, VAT, or other fees depending on the destination country. Where these charges are not collected at checkout, they may be the responsability of the recipient , subject to applicable law.
Customs processing may also cause additional delivery delays.
Multiple Shipments
In some cases, items from the same order may be produced or shipped separately and may arrive in different packages or at different times.
Where available, separate tracking information will be provided for each shipment.
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error after placing your order, contact us as soon as possible at info@scarstreetwear.com.
We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Lost, Damaged or Delayed Packages
If your order arrives damaged, appears to be lost, or experiences a significant delay, please contact us at info@scarstreetwear.com with your order number and relevant details.
We will review the issue and assist you with the appropriate next steps.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Because many of our products are made to order, we cannot guarantee that changes or cancellations will be possible once production or processing has started.
Questions?
For questions regarding your order or shipping, contact us at info@scarstreetwear.com.